Privacy policy
TrueDose Wellness and its subsidiaries, affiliates, and divisions respect your privacy. This Privacy Policy outlines the manner in which your data is collected, used, and protected by us.
You are advised to read this Privacy Policy carefully. By accessing or using the services provided through www.truedosewellness.com, you agree to the collection and use of your information by TrueDose Wellness in the manner described in this Privacy Policy.
If you have any questions or concerns regarding this Privacy Policy, you can contact us at care@truedosewellness.com.
This Privacy Policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by TrueDose Wellness, or to individuals who are not engaged, employed, or managed by TrueDose Wellness.
Through this Privacy Policy, we aim to make you feel comfortable while using our website and to provide transparency about the information we collect and how it may be used. By using our website, you acknowledge and agree to the collection of certain information as described below.
Information We May Collect
We may collect the following information:
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Name and job title
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Contact information, including email address and phone number
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Demographic information such as postcode, preferences, and interests
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Information provided through customer surveys, feedback, promotions, or offers
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Other information that you voluntarily provide when using our website or contacting us
How We Use Your Information
We require this information to understand your needs and provide you with better products and services. We may use your information for the following purposes:
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Internal record keeping
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To improve our products, services, website, and customer experience
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To respond to your enquiries, requests, and feedback
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To periodically send promotional emails about new products, special offers, or other information that we believe may be relevant to you, where permitted by applicable law
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To conduct market research and understand customer preferences
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To contact you by email, phone, or other appropriate communication methods
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To customise and improve our website according to your interests and preferences
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To comply with applicable legal and regulatory requirements
Data Security
We are committed to ensuring that your information is secure. We take reasonable physical, electronic, and managerial measures to prevent unauthorised access, disclosure, alteration, or destruction of the information we collect online.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially reasonable measures to protect your information, we cannot guarantee its absolute security.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you use these links to leave our website, you should note that we do not have control over those external websites.
Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such websites. External websites are not governed by this Privacy Policy. We encourage you to review the privacy policy of any external website you visit.
Account Termination
You may request the termination of your account at any time by writing to us at care@truedosewellness.com from the email address associated with your account.
Please mention "Please close my account" in the subject line.
We will process your account closure request within a reasonable period after receiving your email. However, certain information may remain stored in our records or archives where required for legal, regulatory, security, dispute-resolution, or legitimate business purposes.
Changes to This Privacy Policy
TrueDose Wellness may update this Privacy Policy from time to time by updating this page.
We encourage you to review this page periodically to stay informed about any changes. Your continued use of our website after changes are posted constitutes your acknowledgement of the updated Privacy Policy, subject to applicable law.
Contact Us
If you have any questions, concerns, suggestions, or requests regarding this Privacy Policy or the way we handle your information, please contact us at:
TrueDose Wellness
Email: care@truedosewellness.com
Website: www.truedosewellness.com
